Tuesday, June 30, 2020

Field Offices To Resume Very Limited In-Office Appointments

Louisa Loveluck June 30, 2020 Covid-19, Field Offices

From an update to Social Security's Covid-19 webpage:

... Will SSA provide in-person services during the COVID-19 pandemic?

Date: June 29, 2020

If you have a critical situation we cannot help you with by phone or online, we may be able to schedule an in-office appointment for you. We remain unable to provide service to walk-in visitors due to the pandemic. ...

New Card Requests

We assign the vast majority of SSNs and issue SSN cards at birth. We will continue to process new card requests through our automated processes for newborns as part of the hospital registration process (we call that process Enumeration at Birth). We will also continue to process SSNs and issue cards for certain lawful immigrants [we call these processes Enumeration at Entry (EAE) and Enumeration beyond Entry (EBE)].

If these automated processes are not available to you, we will schedule an in-office appointment for a new card request for those with a critical need. ...